Change Management Strategist

Job Locations US-NY-Rochester and surrounding areas | US-NY-Amherst and surrounding areas
Job ID
2025-10766
Category
Business Intelligence and Analytics

Overview

The Change Management Strategist will apply structured methodologies to drive successful change. The role will develop and implement strategies to support change adoption, minimize resistance, and maximize engagement. The strategist will work closely with leadership to ensure effective adoption and monitor progress to achieve desired outcomes.

 

Pay for this position:  $74695 / yr - $78272 / yr

 

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting

Responsibilities

  • Develop and implement change management strategies that foster a new mindset around change, guiding individuals and teams toward successful adoption.
  • Uncover and define the essential actions that will drive, shape, and encourage sustainable change across the organization.
  • Apply structured change management methodologies to ensure a positive change experience, improving outcomes for both individuals and the organization as a whole.
  • Partner with leadership to prepare and equip employees for change, leveraging the ADKAR Model to foster engagement and enable successful transitions.
  • Continuously monitor and assess the impact of change initiatives, adjusting as necessary to ensure desired outcomes and long-term success.
  • Conduct comprehensive change impact assessments to identify key actions and risks, developing mitigation strategies for smooth implementation.
  • Create and implement tools for tracking and reporting the progress of change, ensuring the change is adopted and embedded effectively.
  • Support stakeholder engagement through clear communication, training, and leadership support, enhancing the overall experience of the change journey.

Qualifications

Interpersonal Skills

  • Build and maintain strong relationships across teams and stakeholders to ensure successful change adoption.
  • Demonstrate empathy and active listening to facilitate collaboration and drive alignment throughout change processes.

Collaboration

  • Work seamlessly with cross-functional teams to ensure successful implementation of change management strategies.
  • Lead workshops and discussions to gather diverse perspectives and achieve consensus on change initiatives.

Communication Skills

  • Communicate clearly and effectively, both in writing and verbally, to engage stakeholders at all levels.
  • Tailor communication strategies to different audiences, ensuring understanding and support for change.

 

Analytical Thinking

  • Analyze change impacts and identify opportunities to enhance adoption and minimize resistance.
  • Leverage data to inform decisions and continuously improve change management strategies and outcomes.
  • Apply problem-solving methodologies to address challenges and optimize the overall change process.

Problem-Solving

  • Identify root causes of resistance or barriers to change and develop innovative, actionable solutions.
  • Support efficiency improvements and streamlined processes by applying change management principles to business transformations.

Adaptability

  • Adjust change management strategies to meet evolving business needs and challenges.
  • Make informed, flexible decisions in dynamic and fast-paced environments.

Change Management Tools

  • Proficiency with change management tools and methodologies to track, assess, and facilitate the successful adoption of change.
  • Experience in using frameworks like ADKAR to guide and measure progress throughout the change process.

Data Analysis & KPI Development e

  • Familiarity with advanced Excel functions and other tools to monitor and analyze key performance indicators (KPIs) tied to change adoption.
  • Design and track KPIs to assess the effectiveness of change initiatives and ensure goals are met.

Technical Documentation

  • Skilled in creating clear and comprehensive documentation related to change management processes, ensuring consistent execution and understanding.

Education

  • Bachelor’s degree required.

PROSCI Experience and Certification

  • Proven experience in applying the PROSCI methodology to drive organizational change, including utilizing the ADKAR Model for managing change at an individual level.
  • Certification in PROSCI Change Management or similar recognized certification required.
  • Demonstrated success in leading change initiatives using PROSCI frameworks, with a focus on delivering measurable results and fostering organizational adoption.

Experience (2-5 years minimum in one or more of the following):

  • Experience applying structured change management methodologies to drive organizational change.
  • Proficiency in managing complex change initiatives across various teams and stakeholders.
  • Familiarity with change impact assessments, resistance management, and adoption strategies.
  • Experience with process improvement strategies and tools, including Lean Six Sigma methodologies, to support change initiatives.

Our Commitment to Equity and Justice

 

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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