Heritage Christian Services

  • Sales Associate - Second Thought Resale Shop

    Job Locations US-NY-East Rochester
    Job ID
  • Overview

    To support the operations of A Second Thought Resale Shop in accordance with Heritage Christian Services' mission, vision and values.


    1. Maintain store employee presence on the sales floor, cash register operation and with receiving donations
    2. Prioritize customer service during busy times
    3. Ensure high standards for donor and customer relations
    4. Proficiency in cash register operation and reporting
    5. Create a positive, cooperative, rewarding work experience for all
    6. Communicate with the store leadership team
    7. Coordinate volunteer scheduling and assignments
    8. Attend staff and volunteer meetings and trainings as requested




    1. Standing and walking for much of the day in constrained retail space;
    2. Frequent reaching, bending, stooping, and stretching.
    3. Lifting and carrying (up to 25 pounds).
    4. Ability to communicate clearly and effectively with volunteers and staff.





    • Experience with retail sales and customer service
    • Strong interpersonal skills, including ability to work in a fast paced environment with grace and good humor
    • Conflict resolution skills
    • Organizational skills and ability to be self-motivated
    • Ability to solve problems with good judgment and make decisions independently


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