Heritage Christian Services

  • CDPAP Support Specialist

    Job Locations US-NY-Rochester and surrounding areas
    Job ID
    2018-1611
    Category
    Human Services
  • Overview

    The CDPAP Support Specialist is responsible for accepting referrals, processing authorizations, monitoring compliance of Personal Attendants health forms and being a liaison to County and Managed Care Plans.

    Responsibilities

    • Review and accept/decline referrals within 5 business days
    • Update electronic files with current authorizations
    • Review, input, and maintain compliance of Authorizations
    • Provide orientation to new Personal Attendants
    • Participate in Launch Meetings
    • Conduct 90 day observations
    • Process Payroll
    • Review compliance of CDPAP Personal Attendants
    • Review compliance of CDPAP members
    • Liaison to finance team
    • Liaison to county and managed care plans
    • Review and submit billing
    • Other roles and responsibilities as defined by Director of Community Initiatives

    Qualifications

    • High School graduate
    • Computer skills including but not limited to MS Office, MS Excel and electronic client record system preferred
    • Excellent customer service skills
    • Organized with the ability to be efficient and detail oriented
    • Ability to compassionately and patiently communicate with members, their family and staff
    • Ability to work independently is required
    • Must demonstrate effective verbal and written communication skills
    • Basic computer skills and knowledge

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