Heritage Christian Services

Positive Support Specialist

Job Locations US-NY-Rochester and surrounding areas
Job ID
Human Services


The positive support specialist has the responsibility to be a role model and provide positive support assistance to people and their direct support staff, in a variety of locations.


  1. Responsible for supporting people through challenging times, including implementing various support plans (behavior supports plans, behavior guidelines, and monitoring plans.)
  2. Provide staff with support and constructive feedback and onsite education, as needed, about their implementation of various support plans.
  3. Provide direct observations while on shift to assist behavior intervention specialist in behavior support plan development, implementation, and modification.
  4. To act as a liaison, as needed, between the assigned behavior specialist and the site during times when the behavior specialist is unable to be on site.
  5. Document positive behavior and any challenges in Therap.
  6. Provide support and modeling to direct support staff on how to write thorough behavior progress notes.
  7. Review behavior support documentation and identify trends, in conjunction with the behavior intervention specialist.
  8. Perform basic responsibilities of resident counselors.
  9. Participate in and contribute to behavior support team meetings.


  • Minimum of High School diploma or high school equivalency; college experience preferred
  • Certification as a direct support professional preferred
  • Current certification in positive supports and SCIP-R
  • Valid driver’s license that is in compliance with Heritage Christian Services’ motor vehicle record standards, and reliable transportation to and from work
  • Ability to assist people who require different levels of support
  • Flexibility to work a variety of shifts in multiple locations
  • Physical ability to effectively implement proper lifting and transfer techniques 
  • Must demonstrate effective verbal and written communication skills
  • Basic computer skills and knowledge


Our Commitment to Equity and Justice


We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. 


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