Heritage Christian Services

CDPAP Support Specialist

Job Locations US-NY-Rochester and surrounding areas
Job ID
2022-4535
Category
Human Services

Overview

The CDPAP Support Specialist is responsible for accepting referrals, processing authorizations, monitoring compliance of Personal Attendants health forms and being a liaison to County and Managed Care Plans.

Responsibilities

  • Review and accept/decline referrals within 5 business days
  • Update electronic files with current authorizations
  • Review, input, and maintain compliance of Authorizations
  • Provide orientation to new Personal Attendants
  • Participate in Launch Meetings
  • Conduct 90 day observations
  • Process Payroll
  • Review compliance of CDPAP Personal Attendants
  • Review compliance of CDPAP members
  • Liaison to finance team
  • Liaison to county and managed care plans
  • Review and submit billing

Qualifications

  • High School graduate or equivalency
  • Computer skills including but not limited to MS Office, MS Excel and electronic client record system preferred
  • Excellent customer service skills
  • Organized with the ability to be efficient and detail oriented
  • Ability to compassionately and patiently communicate with members, their family and staff
  • Ability to work independently is required
  • Must demonstrate effective verbal and written communication skills
  • Basic computer skills and knowledge

Our Commitment to Equity and Justice

 

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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