*Community Support Staff

Job Locations US-NY-Rochester and surrounding areas
Job ID
Human Services




When you apply for a community support position, you're choosing not to limit yourself to a single role. Sometimes you'll be an advocate for people with disabilities challenging stereotypes. Other times you'll serve behind the scenes as an ally, assisting with meal preparation, personal hygiene or taking medication. You can put all of your confidence and skills to work while you support a person with disabilities to be his or her best. The pay is $16.55 - $17.80 / hour.


A full-time schedule is 32-40 hours weekly and part-time is 6-30 hours. Available shifts include mornings, afternoons, evenings and weekends.


Full-time positions start at $17.80 / hour.  Other positions range from $16.55 / hour for Relief, $17.05 / hour for Part-time 


The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting.


  • Provide the best level of assistance to people who are learning life skills, such as: managing money, keeping a schedule, riding the bus and more
  • Support people to have meaningful relationships with friends, which may include get-togethers, phone calls and more
  • Assist with medical needs including monitoring health, administering medication and getting to the doctor
  • Drive people to and from their appointments


Working Conditions:

Community Support staff work in a changing environment that adjusts to the needs of the people served. The environment may be fast paced with interruptions, distractions and deadlines. Direct support staff need to be flexible and be able to adjust to changing needs or activities. Depending on the needs of people served, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 50 pounds and walking or standing for extended periods of time.



  • Holidays — Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them.
  • Vacation time — begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment.
  • Paid sick leave — All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed.
  • Retirement plan – Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it’s invested money that employees can use at upon retirement.

We have positions throughout Livingston, Monroe, Ontario and Wayne Counties.


  • A valid driver license and reliable transportation to and from work is required
  • Strong communication skills
  • A high school diploma or equivalent
  • Ability to use a computer efficiently
  • Experience working with people who have an intellectual or developmental disability is preferred
  • Ability to assist people with intimate personal care, as needed

Heritage Christian Services is a place to grow.


You don't need experience to work for people with disabilities. We provide all of your education and training. You may be a great fit for direct support if your background includes being a teacher, HHA (Home Health Aide), CNA (Certified Nursing Assistant), LPN (Licensed Practical Nurse) or any other healthcare position.


How to apply:


We've made the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can’t complete your interview right away, we’d love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can’t wait to see what you have to offer.


Text “START” to 47257  or Click HERE to opt in to receive the invite via text message. Message and data rates may apply


Our Commitment to Equity and Justice


We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.




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