*Direct Support Professional (DSP) residential, day and respite

Job Locations US-NY-Rochester and surrounding areas
Job ID
Human Services



Are you looking for a rewarding career? We're hiring direct support professionals to work in the field of human services and assist adults with intellectual and developmental disabilities as caregivers. Perks of working with Heritage Christian include schedule flexibility, a supportive work culture, job training and professional development. The pay is $16.55 - $19.55 / hour


Here are our pay rates at a glance, and we'll offer more for certain shifts: 


Full time residential/respite: $17.80 / hr

Part time residential/respite: $17.05 / hr

Relief residential/respite: $16.55 / hr


Full time day services: $17.30 / hr

Relief day services: $16.55 / hr


Shift differentials: 


Weekend shifts: + .50 / hr

Overnight (11pm-8am): + .75 / hr

Designated Tier 1 program site: + $1 / hr


The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting.


Responsibilities of a Direct Support Professional (DSP)

  • Listen attentively and take genuine interest in people as they enjoy meals, maintain personal hygiene and keep their schedules
  • Support people in their meaningful relationships with friends, family and loved ones, which include get-togethers, phone calls and more
  • Assist with medical needs, including monitoring health, administering medication and completing accurate documentation
  • Drive agency vehicles to provide transportation for people
  • Collaborate with co-workers to maintain a positive and safe work environment




Full-time and part-time direct support professional positions are available. Schedules may include evenings, overnights, days and weekends. 




With over 100 locations, we have positions throughout the Monroe County area including in: Brighton, Brockport, Chili, East Rochester, Fairport, Gates, Greece, Henrietta, Irondequoit, Macedon, Penfield, Pittsford, Rochester, Spencerport, and Webster.  Our corporate office is located at 275 Kenneth Drive, Suite 100, Rochester, NY 14623. 


Qualifications of a Direct Support Professional (DSP)

  • A valid driver’s license and reliable transportation to and from work is required
  • Strong communication skills
  • The physical ability to lift and transfer people who rely on wheelchairs for mobility
  • A high school diploma or equivalent
  • Ability to use a computer efficiently
  • Let us know if you have experience as a Home Health Aide (HHA) or Certified Nursing Assistant (CNA), or other work at a direct support professional (DSP)


  • Holidays — Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them.
  • Vacation time — Begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment.
  • Paid sick leave — All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed.
  • Retirement plan – Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it’s invested money that employees can use upon retirement.

Heritage Christian Services is a place to grow


You don't need experience as a direct support professional (DSP)  to work with people with disabilities. We provide all of your education and training. You may be a great fit for direct support if you have a passion for working with people and want to make a difference every day.


How to apply:


We've made the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can’t complete your interview right away, we’d love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can’t wait to see what you have to offer.


Text “START” to 47257  or Click HERE to opt in to receive the invite via text message. Message and data rates may apply


Our Commitment to Equity and Justice


We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.




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